Charles is Digital Capability and Policy Lead at Ai Group, concentrating principally on policy relating to technology and digital issues. He has worked in a broad range of industries, including energy, broadcasting and telecommunications. Previously, he advised on energy policy for the Australian Energy Market Commission, and was Assistant Director of Engineering for Free TV Australia.
Does your business use the internet or do you use it for personal reasons? If you are reading this post, the answer is a resounding “yes” and, like most businesses and individuals, you may be affected by the Assistance and…
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The fourth industrial revolution is seeing a fundamental transformation of the way businesses operate. One of the technologies driving that evolution is the Internet of Things (IoT). As more businesses invest in these technologies to remain competitive, cyber threats are…
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In recent years there have been repeated controversies over illegal access by unauthorised persons to the private data that businesses gather about or host for their customers. These so-called ‘data breaches’ are attracting increasing government attention. On 13 February 2017,…
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Social media is having a significant impact on the world. Whether it’s in politics, news, education, work, social or other activities, social media is becoming a more common platform for communication and connecting people. It’s estimated that there will be…
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A number of Ai Group members have recently experienced cyber attacks on their business systems. Manufacturers are particularly at risk, including SMEs, as they become more automated and connected through the internet. Threats can shut down or disrupt operations or…
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As businesses become more digitised to get a market edge – or just to keep up with the competition – they need to view cyber security as a risk management issue for the boardroom. While it is easy to throw…
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As the year draws to a close it’s worthwhile to reflect on some of the action behind the scenes in the digital policy arena. Policy can be forgotten with all the excitement around digital disruption and start-ups and this year…
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Some say it’s here, not quite there, a marketing hype or just a passing phase. But irrespective of opinion, the reality is that the Internet of Things (IoT) is now impossible to ignore. The question you should be asking, rather,…
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Telstra has recently announced the planned retirement of its dial-up internet services, which will take effect by December 2015. This announcement should not be a surprise. The most recent ABS statistics show the number of users accessing the internet via…
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“The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy. The essence of trust building is to emphasise the similarities between you and the customer.” (Thomas J Watson Sr, founder…
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